Entry into force: May 14, 2025
HARBA LLC is a limited liability company registered in Dubai, United Arab Emirates, with its registered office at:
Grand Stand - Nad Al Sheba - Nad Al Sheba 1 - Dubai - United Arab Emirates.
Website: gethookify.com ("HARBA").
HARBA provides its Clients ("Clients") with services of video creation using artificial intelligence.
The services are accessible through the platform Hookify developed by HARBA and available at https://gethookify.com (the "Platform") or through its API (the "API").
The services offered by HARBA (the "Services") are accessible via:
The API is accessible only if the Client subscribes to a Customized Offer.
Function. These general terms and conditions (the "Terms and Conditions") govern the contractual relationship between HARBA and the Client, defining:
Location. The Terms and Conditions are available via a direct link at the bottom of the Platform page.
Acceptance. The Client accepts the Terms and Conditions upon registering on the Platform. If the Client does not accept them, they cannot access the Services.
The Terms and Conditions may be supplemented by specific conditions which, in case of conflict, prevail over these Terms and Conditions.
All payments on the Platform are handled by the Payment Service Provider indicated on the Platform ("Payment Service Provider").
The Client contracts directly with the Payment Service Provider by accepting its terms and conditions.
If the Payment Service Provider rejects or terminates the Client's subscription, Services cannot be used.
Conversely, termination of the Client's contract with HARBA terminates the relationship with the Payment Service Provider.
The Client authorizes HARBA to transmit payment instructions to the Payment Service Provider.
The Client must be a legal entity or natural person with legal capacity to contract.
The Client is considered a professional user, i.e. acting for commercial, industrial, artisanal, or liberal purposes.
Access requires:
The Client subscribes to the Services on a subscription basis ("Subscription"). Each Subscription gives a number of credits ("Credits"), corresponding to the number of videos that can be generated.
⚠️ Credits are allocated monthly. They do not roll over to the next month and cannot be refunded if unused.
Clients choose and pay directly on the Platform.
HARBA will prepare a tailored proposal after reviewing the Client's requirements. Payment of the proposal constitutes acceptance.
Payment automatically opens a workspace ("Workspace") accessible with login and password. The Workspace administrator may invite Users within the subscribed limits. One Subscription = one Workspace.
The Client acknowledges that the Services require an internet connection and that service quality depends on it.
Depending on the Offer, the Client gains access to video generation, editing, and other services listed on the Platform or in the Customized Offer.
The Client may generate videos ("Videos") using templates or their own content. Each generation consumes Credits.
Edits can be made by the Client outside the Platform or requested from HARBA under separate financial terms.
Maintenance. HARBA provides corrective and ongoing updates. Access may be temporarily restricted during maintenance.
Hosting. Data is hosted by professional providers on servers located in the UAE or abroad in compliance with UAE data protection laws.
Support. Clients may contact support via the Platform. Availability: Monday–Friday, 9am–6pm Gulf Standard Time (GST), excluding UAE public holidays.
Upgrades: Immediate effect. Remaining Credits from the previous plan are not carried forward.
Downgrades: Take effect at the next renewal date. Unused Credits are lost and cannot be refunded.
Subscriptions run for the period stated on the Platform and renew automatically unless terminated under Article 23.
Prices are indicated on the Platform (for Standard Offers) or in the Customized Offer.
Prices are quoted in AED (United Arab Emirates Dirham) unless stated otherwise, exclusive of VAT where applicable.
Unused Credits are neither refunded nor carried over.
Subscriptions are due in full for the period started.
Invoices are issued electronically. Payments are made via the Payment Service Provider or bank transfer.
The Platform, software, and all content remain HARBA's property.
Clients are granted a limited, non-transferable license to use the Services during the Subscription.
Generated Videos: Clients receive a non-exclusive license for commercial or non-commercial use, subject to restrictions on harmful, illegal, discriminatory, or deceptive content.
Client-provided materials remain Client property, but HARBA is granted a license to use them for generating videos and improving services.
Clients may provide testimonies about Services. HARBA may use these in promotional materials.
Both parties may use each other's names/logos as commercial references during and up to 3 years after the relationship.
HARBA's liability is limited to direct damages proven by the Client.
Liability shall not exceed the amount paid by the Client in the 12 months preceding the event.
HARBA complies with applicable UAE data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
Personal data is processed for contract execution, account management, and service provision. Details are available in HARBA's Privacy Policy.
Both parties must keep confidential all non-public information for the duration of the contract and 3 years thereafter.
Neither party is liable for non-performance caused by force majeure under UAE law (e.g., natural disasters, government restrictions, wars, etc.).
If force majeure lasts more than 30 working days, HARBA may terminate the contract.
Subscriptions may be terminated by either party at least 72 hours before renewal via the Platform.
HARBA may terminate immediately in cases of:
Termination deletes access to the Workspace.
HARBA may modify these Terms with 10 days' prior notice. Clients who do not accept must cancel their Subscription.
These Terms and Conditions are governed by the laws of the United Arab Emirates.
In the event of a dispute, the parties shall first seek an amicable resolution. Failing that, the dispute shall be submitted to the exclusive jurisdiction of the courts of Dubai, UAE.
In case of interpretation disputes, the English version of these Terms prevails.